Privacy Policy

1. Introduction

technovarisis Ltd ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website technovarisis.pro or use our services.

This policy complies with the General Data Protection Regulation (GDPR) and other applicable privacy laws in the European Union and Cyprus.

2. Data Controller Information

The data controller for your personal information is:

3. Data We Collect

We collect various types of information in connection with the services we provide, including:

Personal Information You Provide

When you contact us or use our services, we may collect personal data including:

• Name and contact information (email address, phone number)
• Business information (company name, business type, industry)
• Communication preferences and enquiry details
• Any other information you choose to provide in forms or communications

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and location information
• Browser type and version
• Operating system
• Pages visited and time spent on our website
• Referring website addresses
• Device information and screen resolution

4. How We Use Your Information

We use the personal data we collect for the following purposes based on legitimate business interests and legal obligations:

• To respond to your enquiries and provide customer support
• To deliver our CRM review and consultation services
• To improve our website and services
• To communicate with you about our services
• To comply with legal obligations and protect our legal rights
• To prevent fraud and ensure website security
• To analyse website usage and improve user experience

5. Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Consent: When you provide explicit consent for specific processing activities
• Contract: When processing is necessary for the performance of a contract with you
• Legitimate Interests: When we have a legitimate business interest that does not override your privacy rights
• Legal Obligation: When we must process data to comply with legal requirements

6. Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about our use of cookies, please see our Cookie Policy.

7. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service Providers: We may share data with trusted third-party service providers who assist us in operating our website and conducting business
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with any merger, acquisition, or sale of company assets
• Protection of Rights: To protect our rights, property, or safety, or that of others

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including:

• Contact information: Retained for 3 years after last contact unless you request deletion
• Website analytics data: Retained for 26 months as per Google Analytics default settings
• Legal compliance data: Retained as required by applicable laws and regulations
• Marketing data: Retained until you withdraw consent or opt out

9. Your Rights

Under GDPR and applicable privacy laws, you have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data under certain circumstances
• Right to Restrict Processing: Request limitation of processing under certain conditions
• Right to Data Portability: Request transfer of your data in a machine-readable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for consent-based processing

To exercise these rights, please contact us at privacy@technovarisis.pro or +357 24817428.

10. Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Staff training on data protection and security
• Incident response and breach notification procedures

11. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, including:

• Standard contractual clauses approved by the European Commission
• Adequacy decisions by the European Commission
• Other appropriate safeguards as required by applicable law

12. Contact Information

If you have any questions about this Privacy Policy or our data practices, or if you wish to exercise your privacy rights, please contact us:

13. Complaints

If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the relevant supervisory authority. In Cyprus, you can contact:

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.